Help & Support

Row1 is a gamified flight tracking app. Log your flights, earn XP and achievement badges, compete on leaderboards, and become King of the Route on your most-flown routes. Think of it as a competitive layer on top of your flying life.

Row1 supports importing flights from Flighty, MyFlightradar24, TripIt, and OpenFlights. The easiest way is to forward your CSV export email to flights@row1.app. You can also upload a CSV directly in the app. See the detailed import guide for step-by-step instructions for each service.

Yes. The free tier includes 3 active tracked flights, starter badges, and view-only leaderboard access. Elite unlocks unlimited flights, all 300+ badges, King of the Route competition, share cards, and more.

Every completed flight earns base XP plus bonuses for new airports, airlines, routes, and more. Your XP determines your tier and leaderboard ranking. For the full breakdown of how XP, badges, kings, streaks, and leaderboards work, see the Scoring Guide.

Row1 uses multiple independent signals to confirm you were on the flight — including live flight data, airport presence detection, and route plausibility. On-device sensors like barometric pressure provide bonus confidence when available. Verification happens automatically in the background, even while you use other apps. You never need to keep Row1 open during your flight.

To keep competition fair, we require flights to come from a trusted source — Flighty import, email confirmation, boarding pass scan, or Row1 flight tracking. You can still log manual flights for your personal record, but they won't earn XP or count toward kings and leaderboards. See the Scoring Guide for details.

King of the Route is a competitive feature where the person who flies a specific route (e.g. ATL-LAX) the most times in a 90-day window earns the "King" crown for that route. You need at least 2 flights to qualify.

Log at least one flight per calendar week to maintain your streak. Your streak multiplier increases your XP by 10% per week, up to 2x. Annual and Lifetime Elite members receive 1 streak shield per month that protects your streak if you miss a week.

Yes. You can delete your entire account and all associated data from the Settings screen in the app at any time. You can also export all your flight data as CSV before deleting. For data requests, email privacy@row1.app.

Row1 is available on iOS from the App Store. Android (Google Play) is coming soon. The app is built with React Native and will offer the same experience on both platforms.